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Exhibit "A" SCOPE OF SERVICES AND PAYMENT eBusiness Products Advanced Security Features Common to all Products All of the following products use an advanced platform architecture that maximizes r_ i ' security. InfoSend's eBusiness products use a three-tier architecture and all data passed 1 rr to and from the system is encrypted using HTTPS. All credit card, debit card, and ACH 3 '" account numbers are encrypted, and most importantly these products are all PCI Level 1 --' �&, compliant. Minimize or eliminate your PCI liability by outsourcing your electronic payment applications to InfoSend. If your organization stores, transmits, or processes credit card numbers you must follow PCI rules. If you have not already reviewed these rules please see http://www.pcisecuritystandards.orq for the latest rules and regulations. Online BillPay (EBPP) • Full featured biller-direct EBPP service (Electronic Bill Presentment and Payment). • InfoSend's flagship eBusiness service that gives your customers the ultimate flexibility over how to view and pay their bills. • Customers self-enroll for the service and create a username and password to securely access their eBills and make payments. • Multiple payment options include checking/savings account (ACH), and credit/debit cards. • Payment accounts are stored as a Payment Profile for easy repetitive use. • Go Green! Eliminate paper bills and reduce the fuel used to deliver them with paperless billing. • Enrolled users can view their eBills and view the account balance before making a payment. • User-activated AutoPay, email delivery settings, and other features. QuickPay (Non-enrolled one-time Pay) • This service can be used in conjunction with Online BillPay or as a stand-alone offering . • One-time payment portal that customers can use to make credit/debit card or ACH payments, depending on preferences. • It is not necessary for customers to enroll to use this service. Customers input their account number plus service address as validation. QuickPay displays the associated outstanding balance for payment. • All payments are initiated immediately. There are no saved payment profiles or scheduled payments. Customers receive an emailed receipt confirming payment. CSRPay • This option can be purchased as an addition to each of the above products. • CSRPay provides for the ability of customer service representatives to take live payments over the phone or in person. Email eBilling • Email-only service that sends eBills to customers via email (no portal to view prior eBills). • This is a partial solution that is normally utilized by clients that already have an online payment system but do not have the capability of emailing bills/documents to customers. • Emails will be sent based off of a client-generated list. Additionally, via our Premium offering, a portal can be provided to manage Email eBilling enrollment and customer-specific delivery preferences. • Service includes a styled HTML email template featuring your chosen banner image. Bill particulars such as Account Number, Due Date, and Amount due are contained in the email body. • Includes a PDF of the document attached to an email. If InfoSend is your Print and Mail provider then paperless billing can be provided to your customers. ATTY/AGR.2016.076/InfoSend, Inc The information in this proposal is confidential and is not to be used or disclosed except to the recipient's employees, officers 13 and agents engaged in evaluating this proposal.