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Survey Summary <br />More than a quarter of respondents cited “Creating affordable housing" as the most <br />important issue in Redwood City. <br />Three in five residents feel a “strong” or “somewhat strong” sense of community. <br />As in 2010, about four out of five residents answered that they feel “very safe” or <br />“reasonably safe” walking alone in their neighborhood after dark, and approximately <br />three-quarters of residents said that they feel safe walking in the business downtown <br />areas of Redwood City after dark. <br />Redwood City’s parks, recreation facilities, and programs continue to enjoy high <br />scores, with more than 80 percent of respondents rating them “excellent” (30.2%) or <br />“good” (53.9%). <br />In the current survey, 90.9 percent of residents rated public library services as <br />“excellent” (54.7%) or “good” (36.2%), an increase over the 2010 survey findings. <br />The vast majority of respondents indicated that they had a positive opinion of the <br />City’s service and response. In fact, 2 out of 5 residents who communicated with the <br />City were “very satisfied” with their interaction, and more than two-thirds of residents <br />were satisfied. <br /> <br />New City Website <br /> <br />Last fall, the City launched a new municipal website to help share service and program <br />information. The City’s website sees about 70,000 unique visitors each month. The <br />improvements made to the website address various City goals including enhancing user <br />functionality, advancing the City’s brand, strengthening the user experience, creating an <br />engaging and interactive portal for the public, building a social media springboard and <br />providing elements of a virtual City Hall. <br /> <br />With the new website, the City is expanding the use of online surveys to gain input on <br />various City services and upcoming policy issues. W e have recently issued surveys <br />seeking feedback on retail desired downtown, on policies for expanding construction of <br />Accessory Dwelling Units (ADUs), on a parking meter pilot program and other topics. <br /> <br /> <br />City Social Media Presence <br /> <br />The City started an official Facebook page last June and has over 1,755 likes with an <br />average daily reach of 1,000. The City also uses Twitter to share information and has <br />3,446 followers with an average daily reach of 1,965. A series of digital newsletters (or <br />“enews”) offer targeted information to address different community interests, reaching <br />7.A. - Page 5