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Work Order Project Linking: <br /> HiperWeb will enable users with the proper authority levels (supervisory, etc. — defined by <br /> system administrators) to create projects that can have an unlimited number of related <br /> work orders. Users can define a project and its attributes (including definition, budgets, etc.), <br /> then link an unlimited number of work orders to that single project. Users can define project <br /> descriptions and scopes separately from the definition of individual work orders. in addition, <br /> users can modify existing project data, and reassign work orders from one project to another. <br /> Email and Alert Notifications: <br /> HiperWeb will provide a flexible approach to notifying users of new work orders, emergency <br /> work orders, and providing alerts. Email and system alerts will be able to occur at any status <br /> update or any critical process in the system. Alerts will be a b l e to be assigned to a task, <br /> work order , crew, supervisor, department, or other groups defined by the City, which will <br /> notify all parties involved. <br /> Email and Alert Features will include: <br /> • Employee notification by work order status <br /> • Upcoming PM alerts with required resources <br /> • Critical tasks by individual employee <br /> • Inbound alerts from another department <br /> • Scheduled reports alert <br /> • Daily, weekly and monthly alerts by user profile <br /> • User-defined criteria <br /> Scheduling and Asset Management: <br /> The HiperWeb software will provide planning and scheduling tools to make sure that resources <br /> are available for team leaders to effectively perform their assigned tasks on time. Planning tools <br /> will include dashboards for "Unassigned Work," "Work In Progress," "Past Due," "PM Forecast," <br /> "Crew Workload," "Calendar View," "Re-assign Work," "Route Management," "Review & <br /> Close," "Planning Daily Values," "GPS Truck Location," "Stock Levels," "Skills Requirements," <br /> "Material Forecast," "Drawings," "Estimating," or other conditions defined by the City. <br /> Additionally, HiperWeb will display alerts on the planner/scheduler about warranty data and <br /> any upcoming PM work order by location whenever corrective maintenance is created. <br /> Projects will be able to be used to create work orders across multiple departments for <br /> improving communication and reducing the wait time on the job site. E-mail alerts can be used <br /> to alert the department with a linked work order upon job completion. For example, a street <br /> light needs to be relocated before major construction begins. When the street department work <br /> order is completed, an e-mail alert will be sent to the utilities department to inform them that <br /> the job site is ready. <br /> Page 13 of 21 <br /> REV: 03-31-16 FF <br /> ATTY/AGR.2016.066/PSD HiperWeb <br />