Agmt16 PSD Software, LLC - Laserfiche WebLink

Browse Search

REV: 07-30-2021 RL Printing Work Orders: Users will be able to print a work order as well as print and view online files (text, images, photographs, and videos) attached to a work order. All information entered in the work order will appear on the printed work order. Auto-generation of Work Orders Based on Results (Reliability Maintenance & Inspection): Consultant’s software will be able to integrate with any blue-tooth enabled hardware to capture and store device specific information in the field. Inspection data will also generate corrective work orders based on single entry or computed formulas when the results fall outside one or more specified ranges. For a SCADA system interface, system administrators will define the runtime variables. Once this data is defined, Consultant’s software will read and record the specified value through the DDE channel. If the value that Consultant’s software reads from SCADA is outside the specified range or ranges, Consultant’s software will automatically generate a corrective work order. For the City’s Customer Request Management (CRM) system myRWC, Consultant’s software will be able to support 2-way communications. For example, if a resident requests a service in the City’s CRM a work order will be able to be generated in Consultant’s software if approved by a supervisor. When the work has been completed, an update will be sent to the supervisor in the City’s CRM, so that prompt customer service can be provided to the resident in the form of a project update. Consultant’s software will support inspections of user-defined assets and will support reporting to meet the requirements of any city, county, state, or federal governing body. System users can define the inspections in different ways and then apply these inspection requirements to one or more assets. For example, system users can define inspections as tasks within the system. If the inspections must be performed on a regular basis, the tasks can be assigned to a PM schedule defined with the correct frequency. If the inspections are to be done on an as needed basis, system users can assign the inspection tasks to individual work orders that they generate as needed. In addition, inspections can be defined as components of SOP’s. Users can also build, edit and maintain their own inspections. Mobile inspections will be downloadable directly to any supported devices so users can complete inspections without internet connectivity. Once a connection is detected, the inspection will automatically be submitted without any user interaction. Also, photo/videos will be able to be attached to any inspections while out in the field. Work Order Project Linking: Consultant’s software will enable users with the proper authority levels (supervisory, etc. – defined by system administrators) to create projects that can have an unlimited number of related work orders. Users can define a project and its attributes (including definition, budgets, etc.), then link an unlimited number of work orders to that single project. Users can define project descriptions and scopes separately from the definition of individual work orders. In ATTY/AGR.2021/Amend No. 3/PSD Hiperweb (Page 7 of 16)