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Extensive Education and Training cMrs staff average two hours per week of training. Classes taught in our office on a rotating basis meet Insurance Education Association (lEA) standards and clients are welcome at all CMl staff training classes. CMl also provides specialized training for Client staff on a vadety of subjects including claim administration, fraud detection, 4850 benefits, PENS, and other areas of concern. Stable Workforce In the highly volatile world of claims administration, CMl's staff is very stable. With the training, experience and opportunities afforded our staff, they are among the most highly recruited people in the industry but very few of them leave. Our average examiner has over 6.3 years experience. CMl appreciates and rewards longevity with recognition, bonuses, profit shadng, and generous flexible time-off policies. CMl management and staff enjoy a very close relationship with good communication and a high degree of loyalty. State-of-the-Art Information Systems Claims Management, Inc. has been in the forefront of data systems technology for many years. Using the ATS system source code, CMl programmers have customized this system into a more versatile and user-friendly tool. RMIS provides Reports and Services to meet the employer's needs. CMl will modify any of its 200 standard reports. REPORTS · 200 Standard Report Formats · Ad Hoc Reports · Points of Light Management Reports · Loss Runs · Risk Management & x-Mod Reports · Graphic Presentations · OSHA Logs & SIP Annual Reports SERVICES · Data Transfer from Current TPA · information Download to Client · Data Import/Export · Remote Data Access via Modem · Disaster Recovery Program · Customized Formats · Training & Support Services PAGE 4 CLAIMS MANAGEMENT, INC.