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<br />Exhibit A <br /> <br />Page A - 2 <br /> <br />PROGRAM DESCRIPTION <br /> <br />b. Emergency Food - coordinate donations to stock food pantry and distribute <br />approximately 450 bags of food. <br /> <br />c. Emergency Shelter - provide motel voucher assistance to approximately 30 <br />farnili eslindi vidual s. <br /> <br />d. Employment Services - develop volunteer group to provide intake and job <br />information to 150 persons. <br /> <br />e. Advocacy - to assist a minimum of 350 clients to represent their interests to <br />governmental agencies, and other institutions. <br /> <br />f. Financial Assessment - provide simple budgeting information to at least 75 clients. <br /> <br />g. Translation - provide in-house translation assistance to 500 clients. <br /> <br />h. Form Assistance - recruit volunteers and provide assistance in filling out forms <br />(County TANF, Medi-Cal, Food Stamps, Child Support, State Disability, <br />Unemployment, etc.) to approximately 800 clients. <br /> <br />1. Crisis Intervention - provide immediate crisis intervention service for approximately <br />75 clients. <br /> <br />Effects of Services: Services will allow low income residents in crisis to stabilize their <br />situations over the short-term and receive assistance in planning for long-term solutions to <br />emergency situations. Monolingual Spanish speaking residents of the community will be <br />provided access to services where language had been a barrier and residents will, in general, <br />have easy access to information on how to resolve issues of concern. <br /> <br />II. <br /> <br />OUTCOMES: <br /> <br />Contractor will collect and report to County on a quarterly basis data on outcomes of various <br />program activities: <br /> <br />A. Emergency Services <br /> <br />For Emergency Assistance (Item 9 of Direct Contract Services Provided in Quarterly/ <br />Annual Report including: clothing, food, shelter vouchers, transportation, and other) <br />delivery of the service itself will be the outcome. <br /> <br />B. Information & Referral <br /> <br />Three percent (3%) sample of those provided Information & Referral (Item 1 of Direct <br /> <br />F:\CONTRAcnHyO1con\10foccO1.wpd <br /> <br />... ... ........-.-". ...- ...---.--".--......-- ---_. <br />