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© 2004-2016 DKF Solutions Group, LLC. All rights reserved. OERP Page 23 • The City’s Overflow Emergency Response Plan and Sanitary Sewer Management Plan • Sanitary Sewer Overflow Volume Estimation Techniques • Researching and documenting Sanitary Sewer Overflow Start Times • Impacted Surface Waters: Response Procedures • State Water Resources Control Board Employee Knowledge Expectations • Employee Core Competency Evaluations on Sanitary Sewer Operations • Water Quality Sampling Plan The City will verify that annual safety training requirements are current for each employee, and that employees are competent in the performance of all core competencies. This will be verified through electronic testing, interviews and observations. The City will address, through additional training/instruction, any identified gaps in required core competencies. Through SWRCB Employee Knowledge Expectations training the employee will be able to answer the following: 1. Please briefly describe your name and job title. 2. Please describe for us approximately when you started in this field and how long you have worked for your agency. 3. Please expand on your current position duties and role in responding in the field to any SSO complaints. 4. Please describe your SOPs used to respond/mitigate SSOs when they occur. 5. Describe any training your agency provides or sends you to for conducting spill volume estimates. 6. We are interested in learning more about how your historical SSO response activities have worked in the field. We understand from discussions with management earlier that you use the OERP from the SSMP. Please elaborate on how you implement and utilize the procedures in the plan. 7. Historically, before any recent changes, can you please walk us through how you would typically receive and respond to any SSO complaints in the field? 8. Can you tell us who is responsible for estimating SSO volumes discharged? If it is you, please describe how you go about estimating the SSO volume that you record on the work order/service request forms? 9. What other information do you collect or record other than what is written on the work order form? 10. Describe if and when you ever talk with people that call in SSOs (either onsite or via telephone) to further check out when the SSO might have occurred based on what they or others know? If you do this, can you tell us where this information is recorded? 11. We understand you may be instructed to take pictures of some sewer spills/backups into structures. Other than these SSOs, when else would you typically take any pictures of an SSO? 12. Please walk us through anything else you’d like to add to help us better understand how your field crews respond and mitigate SSO complaints. 14.2 SSO Response Drills Periodic training drills or field exercises will be held to ensure that employees are up to date on these procedures, equipment is in working order, and the required materials are readily available. The training drills will cover scenarios typically observed during sewer related emergencies (e.g. mainline blockage, mainline failure, force main failure, pump station failure, and lateral blockage). The results 6.2.A. - Page 117