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REV: 10-25-2021 RL <br />approval for a repair: <br />- A description of the work determined to be necessary; <br />- A cost estimate for such work; and <br />- An expected timeline for completion. <br />C. Contractor will remove, transport, repair or replace, and re-install pumps, motors, <br />and related equipment to and from the City's storm water pump stations. <br />D. Contractor will coordinate with City staff for access to the pump stations. <br />Task 3: On-Call and Emergency Repairs <br />A. Contractor will maintain a telephone number for the entire term of the Agreement, <br />and any and all extensions, at which City staff can reach Contractor 24 hours a day, <br />365 days a year for emergency requests. <br />B. Contractor will respond to emergency repair requests within 4 hours of receiving <br />notice from City staff. Notice may include written or verbal communication, including <br />but not limited to emails and phone calls. <br />C. Contractor will perform a site visit within 24 hours of receiving notice from the City <br />and will utilize best available options to provide a timely resolution. <br />D. Contractor will respond within 48 hours to non-emergency repair requests. <br />General Expectations: <br />A. Parts and Materials: <br />Contractor will have available an inventory of common parts and materials needed <br />to maintain the City's storm water pumps and motors. Contractor must have materials <br />needed for preventative maintenance available at all times. <br />B. Damages: <br />Contractor is responsible for any damage caused by Contractor’s staff during the <br />course of their work, and will correct any damages as directed by the City within an <br />agreed upon timeframe. <br />C. Staff: <br />Contractor will provide City staff with the direct phone numbers, cell phone numbers, <br />and email addresses of key staff involved in this project. <br />D. Shop: <br />Contractor will maintain adequate shop and storage facilities during the course of this <br />Agreement and any and all extensions. Contractor's facility shall house the necessary <br />equipment and materials for repair and maintenance of the City's storm water pumps. <br />E.Equipment: <br />Contractor will maintain in good condition all equipment necessary to perform the <br />work described under this Scope of Work. <br />F.City Inspection of Work: <br />City staff reserve the right to inspect Contractor's work. Contractor will promptly <br />correct any deficiencies at Contractor's expense. <br />If Contractor fails to perform the work required by the terms of the agreement in <br />a diligent and satisfactory manner, the City may, after 30 days' written notice to <br />Contractor, perform or cause to be performed, all or any part of the work required <br />hereunder. Contractor will reimburse the City, and the City may deduct the <br />amount from any sum owed Contractor. <br />ATTY/AGR.2021 - Amend No. 2/Commerical Pump and Mechanical, Inc. (Page 5 of 6)