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<br /> Section V Recommendations: Taking Action <br /> 39. Provide training and DoH, HSA TBD TBD . Year 3 <br /> technical assistance <br /> to housing and service <br /> providers to build their <br /> capacity to develop <br /> housing and/or provide <br /> support services <br /> include training and <br /> re-training to educate <br /> staff of mainstream <br /> systems to do <br /> integrated, coordinated <br /> service delivery and <br /> provide support to <br /> prevent burnout <br /> Potential Benchmarks for Success <br /> There are a number of possible benchmarks or <br /> indicators that can be used to measure whether <br /> this goal is being met: <br /> . Ability to obtain reliable data about people who <br /> are homeless and at-risk of homelessness, the <br /> services they received and the outcomes of <br /> those services <br /> . Increased number of organizations signing <br /> Memoranda of Understanding (MOU) to <br /> participate in the Homeless Management <br /> Information System (HMIS) <br /> . Increase in number of provider staff receiving <br /> training <br /> . Increase in positive reports from consumers <br /> about their level of satisfaction with services <br /> they receive <br /> . Increase in staff retention among housing and <br /> service providers <br /> 29 <br />