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Agmt19 MuniServices, LLC
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Agmt19 MuniServices, LLC
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Last modified
4/18/2019 2:07:56 PM
Creation date
4/18/2019 2:07:47 PM
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Agreement
Contractor Name
MuniServices, LLC
PROJECT NAME
Property Tax consultant
RMP File Number
304.5
Date
4/17/2019
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user. City must also send Consultant a signed copy of the City's updated, authorized user <br />list. <br />§ City is responsible for ensuring that the City ID code, the UserlD codes and SecurelD are <br />known to, and used only by, persons who have been properly authorized to use them. <br />Consultant will deem any access of the Service through UserlD codes and SecurelD to be <br />an authorized access by City. <br />§ Failure to protect UserlD codes and the SecurelD may allow an unauthorized party to (1) <br />use the systems, (2) correct, change, verify or send data in the system, or (3) send <br />information and communications to, or receive information and communications from <br />Consultant. <br />§ City assumes the entire risk for the fraudulent and or unauthorized use of all UserlD codes <br />and Passcodes. City will develop internal procedures to limit such risk, which procedures <br />will include, at minimum: (1) notifying Consultant immediately when a new person becomes <br />an authorized user or when any existing user is no longer authorized; and (2) not keeping, in <br />any form or in any place, lists of ID codes or passwords. <br />§ City will notify Consultant immediately when City becomes aware of any loss or theft of, or <br />any unauthorized use of, any SecurelD, UserlD codes, or passwords, or any unauthorized <br />entry into PropertyLINKT"" <br />§ In accessing the Services City will be receiving data through the internet. City acknowledges <br />that when the Internet, or any other electronic communications facilities, are used to transmit <br />or receive data, the data may be accessed by unauthorized third parties. To reduce the <br />likelihood of such third-party access, City agrees to transmit and receive data through <br />ProperlyL/NKM using only software including, but not limited to, Microsoft Internet Explorer <br />6.0 (or higher) browser software, the VPN Client Software and the SecurelD. Additionally, <br />City agrees to follow Consultant's log on procedures. <br />§ City will not use or install the VPN software except as Consultant directs. <br />Third -Party Software. City acknowledges City is subject to all copyright, license and <br />confidentiality provisions governing the third -party software that will be used in accessing the <br />Service. <br />Scheduled Maintenance. The PropertyLINKTm system is unavailable from 1:30 am to 3:00 am, <br />PST on Sundays for regularly scheduled maintenance activities. Other special security and <br />maintenance activity may be periodically required. Consultant will post all special security and <br />maintenance activities requirements on City's portal page. <br />System Requirements. City's system must meet the following minimum requirements for <br />Consultant to provide the service to the City: <br />• IBM/PC Compatible 333mhz or higher <br />• RAM: 256 MB or higher recommended <br />• 20 G hard -drive with at least 20MB of free space <br />• Microsoft Windows 2000 (service pack 3 and above) or XP Operating System (service <br />pack 2) <br />• Microsoft TCP/IP installed (Confirm via Start > Settings > Control Panel > Network > <br />Protocols or Configuration.) <br />• Internet Explorer 6.0 or higher (Note: The speed of response time for the proposed <br />applications is not under the control of Consultant and is limited by the Internet <br />availability and connectivity source used by the City) <br />• 17" Monitor or larger (a larger monitor is suggested for better viewing) 1024 x 768 <br />resolution for optimum view. 800x600 resolution is supported <br />REV: 04-09-19 DZ <br />Page 14 of 16 <br />ATTY/AGR.2019.081/MuniServices, LLC - Property Tax Consultant <br />
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