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Proposal for Professional Services Redwood City Branch Library in Redwood Shores Page 3 of 14 September 13, 2002 (The following scope items are included within this fee and service proposal) Phase 1: Library Needs Assessment, Plan of Service and Building Program Preliminary Data Assessment and Collection The ~nsnitant ~ ~iii ~0rk with Red~cl ~ity i.il0m~ staff to dev~i~p research and information needsl RC Library staff will gather the documentation for consultant team review. Community Analysis Redwood City Library staff will prepare the following for Consultant Team review and incorporation into the Library Needs Assessment: o Research, analysis and documentation of governmental, educational, business, development, health and wellness, cultural, professional, religious, ethnic, cultural, family-oriented, youth-oriented, financial, senior, and disabled communities in the City of Newark. o Demographic analysis per Bond Act requirements, to include population characteristics, average California Academic Performance Index, poverty rate, per capita income, literacy rate, unemployment rate, population composition by age, population by occupation, median property value and population by educational level. Engage stakeholder and community through outreach to understand and envision furore library services, understand current usage (or absence thereof) and seek opportunities for alignment and synergy of library services to prioritized community needs. The Consultant Team will prepare for~ facilitate and document (8) two-hour focus group meetings with potential clients and users of the library to collaboratively develop projected needs and facility usage. The Consultant Team will prepare, administer and analyze outcome of (1) questionnaire, primarily online with hard copy available if preferred. The Consultant Team will prepare for, facilitate and document up to (8) key informant interviews. o The Consultant Team will prepare for, facilitate and document (2) three-hour Community Forums to assess community needs and priorities. o Development of Library Service Indicators relative to community analysis and outreach. The Consultant Team will prepare for, facilitate and document (3) two-hour staff workshops to discuss the input from the community and explore re-inventing service models to respond to community needs. o Development of Service Population per research and analysis. o Development of Service Needs and Responses per outreach, research and analysis. Space Needs Assessment The consultant team will provide calculated space requirements and documented methodology, in both assignable and factored non-assignable square footage, of the projected service needs to include: o collections seats technology staff spaces meeting rooms special purpose areas other miscellaneous areas necessary to accommodate the needs established Core Team Meeting 3: Review Draft Library Needs Assessment The Consultant Team will prepare a Draft Library Needs Assessment and submit to the Core Team for review prior to a Core Team Meeting. The draft will include: Needs Assessment Methodology Community Analysis Analysis of Community Characteristics Analysis of Library Service Needs o Service Limitations of Existing Library Facilities EXHIBIT A