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<br />Statewide One-Stop Rebate Program <br />Agency Participation Agreement <br />Page 4 of 7 <br /> <br />3.9 Utilize a bill insert campaign to aid in marketing the Program; Agency will <br />provide the bill insert size requirements to the Council's Program project <br />manager as soon as the agreement is executed. <br /> <br />3.9.1 Agency will provide the date and quantity of each bill insert mailing to <br />the Council's Program project manager to enable the Council to report <br />to grantor. <br /> <br />3.10 Utilize a direct letter campaign to aid in marketing the Program; Agency will <br />provide the Council with some number of sheets (to be determined) of Agency <br />letterhead for use by the Council in marketing the Program. <br /> <br />3.10.1 The Council will return any unused letterhead to the Agency. <br /> <br />3.11 Utilize the Council designed brochure-type application(s) to ensure that the <br />required data fields are provided by customers for each device type. Make <br />available on Agency's website for download by customers. <br /> <br />3.12 Work with the Council (or its representative) to confirm the customer's account <br />number for those customers not providing this information with their rebate <br />application. <br /> <br />3.12.1 This confirmation will only be required after the rebate processor has <br />first made an attempt to contact the customer directly. <br /> <br />3.12.2 This confirmation will improve the completion ratio of rebate <br />applications and overall success of the rebate program. <br /> <br />3.13 Perform post-inspections according to the ratio identified in Attachment A, <br />and receive an in-kind credit. <br /> <br />3.13.1 Complete post-inspections are not a requirement for payment of <br />marketing, implementation and processing fees. Post-inspections not <br />completed by Agency within 45 days of application processing shall <br />automatically be performed by the Council (or its representative) and <br />billed at a rate of $59.50 for each single site post-inspection and at <br />$29.20 for sites with multiple installations for each installation beyond <br />the first. <br /> <br />3.14 Pay all invoices within 30 days of receipt. <br /> <br />3.14.1 If payment is not made within 30 days of receipt of invoice, interest on <br />the unpaid balance will accrue beginning on the 31 st day at the rate of <br />1.0 percent per month. <br />