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7A Page 2 Over the past two years, the Police Department has utiiized the services of i#s internaf automation committee and the services of a consultant to conduct a needs assessment. The automation committee, with the assistance of the City's lnformation Technology Department, has made several site visits to a number of police departments to view the various software systems offered by vendors. As a result of these efforts, Sun Ridge Systems was identified as the vendor that provides the software that meets the current and future needs of the Police Department fo� an integrated CAD, RMS, MDC and report writing software system. The City's Information Technology Department also supports the selection of this vendor. Sun Ridge Systems solutions are iul(y integrated. Their products are buil# to work from a common database. This integration extends to other agencies equipped wi#h Sun Ridge Systems software. For example, a Redwood City palice afficer checking on a person vr veh�cle woufd be notified of any contacts that occurred in neighboring communities fike San Carlos, Belmont or Menlo � Park. With the Sun Ridge Systems software information is entered once, whether by an officer in the field writing a report, a clerk at tMa sta#ion, or a dispa#cher in #he communications center. The system's design decreases staff work load while increasing the availability and accuracy of information. The informaiion retained by the system is easily retrievable by any operator and is avaiiable for access within hours or minutes; not days or weeks as is the current standard with L.ucent Technologies. The software has powerfu! crime anafysis toois that are availabie to all users and da not require specialized training or third party applications. Offic;ers reporting for duty can access maps and reparts showing activity that occurred while they were away. Within San Matea County, six police agencies utilize the Sun Ridge Systems, inc. software; this provides for infiormation sharing and connectivity which would not otherwise be possible with disparate CAD systems. Each of these San Maieo County agencies is satis#ied with the software system, the annuaf upgrades and support provided by Sun Ridge Systems, Inc. We have discovered no agencies ih�t use the Sun Ridge System, inc. software who are dissatisfied with the software or the vendar. Sun Ridge Systems Inc. currently supports and has their systems working in approximately 100 police agencies throughout Cal'rfornia and other states. The Police Department has attended the 2004 and 2005 Sun Ridge Systems Enc_ user conferences and spoken with numerous users fram police agencies in Caiifomia and neighboring states. We have found users to be sa#isfied wi#h the software system, its annual upgrades and the vendor's service.