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Enterprise Revenue Management <br />Third Party <br />Reconciliation <br />Services <br />Gateway <br />rTax, Permits, Utility, <br />Citations, etc. <br />Fa Payment <br />Enterprise <br />(Transaction Gateway) <br />Managed <br />Services <br />Gateway <br />General <br />In the graphic above, theboxesat the top identifya variety of payment channels optionsforrevenue <br />collection while the boxes of the bottom indicate billing and financial hostsystems and financial <br />institutions thatcon be part of the exchange of data. The iPaymentapplication in the center acts as the <br />central repository to process payment transactions wherever they occur and then can record and post the <br />information to the appropriate ledger. <br />(PAYMENT ENTERPRISE <br />i Payment is a Commercial -Off -The -Shelf (COTS) software application especially designed tome etthe <br />payment processing needs of public sectorenterprises. iPayment offers point-of-sale (i Cash ie ring), <br />consolidated reporting and configuration controls (Admin Center) and online eIectronicpayment <br />processing (Business Center) within as ingle solution. iPayment offers the best processing option for <br />simultaneous updating of multiple host systems in complex environments while streamliningtreasury <br />manage ment operations. <br />This proposal is comprised of the following five critical components that will help ensure a <br />successful implementation including: <br />1. Application Software: iPayment Enterprise, a comprehensive payment channel <br />management software supporting all payment settings/channels, <br />2. Integration: Experience in developing, implementing and supporting integration/data <br />exchanges through API's and Web Services with key financial and billingsystems, <br />3. Services: Implementation expertise focused on helping the City to achieve its goals <br />and objectives through an in-house team of dedicated subject matter experts, <br />4. Support: CORE provision of a comprehensive support program to ensure that iPayment is <br />EXHIBITA APPENDIX C COREBTSTATEMENT OF WORK <br />ATTY/AGR/2019.118/CHERRYROAD ERP IMPLEMENTATION SERVICES <br />REV: 05-13-19 PR Page 85 of 172 <br />A -C-2 <br />