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6.11). - Page 24 of 38 <br />specifically mentioned, but which is needed to make the maintenance complete within <br />the intent of this specification shall be performed without additional cost. <br />Contractor will complete preventative maintenance for all water pumps and motors <br />annually. Contractor should include a preventative maintenance schedule in the proposal. <br />All preventative maintenance inspections shall be performed during the work week <br />(Monday — Friday), between 7:00 AM and 4:00 PM. Contractor will contact the City to <br />arrange for pump station site access to perform preventative maintenance. If the <br />Contractor is called away during the scheduled maintenance and cannot complete the <br />scheduled PM, he/she will return the next working day. <br />During the course of preventative maintenance, Contractor will immediately notify the <br />City of any emergency or immediate repairs needed to any of the pumps. <br />B. Major Repairs <br />Contractor shall provide any major pump repairs, overhauls, or direct replacement of <br />pumps which are not included under preventative maintenance. Contractor must obtain <br />written approval from the City before starting major repairs. <br />Prior to removing any equipment or performing any such major repairs or replacements, <br />Contractor shall submit to the City: <br />• a description of the work determined to be necessary, <br />• a cost estimate for such work, and <br />• an expected completion timeline. <br />Contractor shall be responsible for removing, transporting, repairing/replacing and <br />installing pumps, motors, and related equipment. The Contractor will contact the City to <br />coordinate access to pump stations. Contractor shall perform such work and provide <br />necessary parts using the prices listed in Chapter 5 of Contractor's proposal. <br />C. On-call and Emergency Repairs <br />City may request on-call repair or emergency repair services from Contractor. The <br />Contractor shall maintain a telephone number for the entire term of the agreement <br />where a designated representative can be reached 24 hours a day, 365 days a year. <br />Emergency repair and maintenance may be required at all hours. Contractor will respond <br />to emergency repair requests within 4 hours of notice from the City. If City requests <br />emergency service, the Contractor must perform a site visit within 24 hours of receiving <br />notice from the City and utilize best available options to provide a timely resolution to the <br />issue. For non -emergency repair requests, Contractor will respond within 48 hours. <br />PUBLIC WORKS SERVICES DEPARTMENT <br />FY2018-19 WATER PUMP PM AND ON-CALL REPAIR RFP <br />12 of 25 <br />151 <br />