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CITY OF REDWOOD CITY <br />MANAGEMENTANALYST (Continued) <br />EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES (CONTINUED) <br />9. Assist in the design and implementation of systems and forms for use in <br />operation. <br />10. Respond to complaints and requests for information. <br />11. Represent the City in inter - departmental, community and professional <br />meetings as required. <br />OTHER JOB RELATED DUTIES <br />1. Perform related duties and responsibilities as required. <br />JOB RELATED AND ESSENTIAL QUALIFICATIONS <br />Knowledge of: <br />Principles and practices of organization and change. <br />Principles of learning, work teams, and process improvements. <br />Methods and techniques of performance measurement. <br />Research analysis, techniques and methods. <br />Common office equipment including a personal computer, and word <br />processing, spreadsheets or other relevant software. <br />Ability to: <br />Involve stakeholders and develop their support for problem solving. <br />Work productively with minimal direction, and proactively seek input in an <br />efficient manner. <br />Analyze complex issues and develop solutions to problems, utilizing <br />appropriate techniques and methodology. <br />Review organizational and administrative problems and recommend and <br />implement an effective course of action. <br />Make decisions in accordance with values and policies. <br />2 <br />14073 <br />