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Priority vs. Satisfaction Analysis <br />Higher Priority, Lower Satisfaction <br />Items falling into this category should be <br />viewed as priorities for improvement. <br />These are the items that residents feel <br />are high priorities and that Redwood <br />City could be doing better with. <br />Lower <br />Satisfaction <br />Lower Priority, Lower Satisfaction <br />Items in this category are low -priority items for <br />residents and so lower performance here is not <br />a critical issue for them. Some of these items <br />may be raised by a vocal minority of residents <br />but, for the most part, focusing a lot of attention <br />on them will have a minimal impact on <br />improving overall attitudes. <br />Nigher Priority <br />Lower Priority <br />Higher Priority, Higher Satisfaction <br />These are the items that residents view <br />as high priorities and are satisfied with. <br />Items in this category should be <br />considered Redwood City's <br />most valued strengths. <br />EMS <br />research <br />Nigher <br />Satisfaction <br />Lower Priority, Higher Satisfaction <br />This quadrant represents services that <br />residents are satisfied with but are believed <br />to be lower priorities. While items in this <br />quadrant can be considered successes with <br />certain niche groups, for most, they are <br />not the most important issues. <br />0 <br />Redwood <br />citye= <br />Results of 2019 Community Satisfaction Survey <br />26 of 44 <br />