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EXHIBIT "A" SCOPE OF SERVICES FOR AMENDMENT No. 2 Rent Stabilization Software Application Below is the scope of work for software development of the Rent Stabilization software application. East Palo Alto and Redwood City hereby acknowledge that this Amendment limits the total number of Redwood City staff hours expended on this project in Fiscal Year 2011-12 and Fiscal Year 2012-13 to 1,035 hours. In the event that East Palo Alto directs Redwood City to perform other tasks or change priorities at EPA's discretion, such changes would directly impact Redwood City's ability to deliver the tasks below during the term of this agreement. East Palo Alto agrees to confer in good faith with Redwood City regarding any additional or changed priorities that deviate from the Scope of Services set forth below. 1. Expand the fields in the Rent Program data base to record information submitted in 2011 Initial and Annual registration statements to determine compliance with reporting requirements. 2. Prepare comparison spreadsheets for regulated rental units identifying missing registration information submitted by landlords to assist the Administrator in determining the sufficiency of registration submitted for the issuance of certificates of Maximum Allowable Rent. 3. Populate the database with electronic submissions of 2011 Initial Registration statements submitted by Wells Fargo Bank for the Woodland Park rental units. 4. Populate notices of registration information submitted by landlords and Initial certificates of Maximum Allowable Rent for regulated units when landlords are late in complying with 2011 registration requirements under the Rent Stabilization Ordinance, and for certificates issued for New Tenants. 5. Populate notices to landlords of the rent registration fees and annual registration Statements due on January 3, 2012 for Fiscal Year 2012 6. Assist in a presentation to the Rent Board in April 2012 on the functionality of the Rent Stabilization Program database, and plans for additional upgrades. 7. Complete upload EQR 2012 Registration data from spreadsheets into the database. 8. Populate Annual Registration notice to be sent to tenants with current rent reported by their landlord and the Maximum Allowable Rent (MAR) for their unit. 9. Populate notices of deficiency to be sent to owners who have not properly registered regulated units, submitted complete 2011 Initial Registration statements and fees, and/or 2012 Annual Registration statements and fees. Page 3 of 7