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Agmt21 County of San Mateo
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Agmt21 County of San Mateo
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Last modified
7/14/2021 3:32:53 PM
Creation date
7/14/2021 3:32:30 PM
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Agreement
Contractor Name
San Mateo County
PROJECT NAME
Information and Referral Services provided at the Fair Oaks Community Center
RMP File Number
304
Date
7/9/2021
MO Ref
21-100
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Exhibit D - HMIS <br />Revised December 2018 <br />Clarity Human Services System <br />Usage and Data Sharing Agreement for Core Service Agencies and Homeless Service Providers <br />In 2014, Core Service Agencies and homeless service providers migrated to the secure, private and <br />confidential Clarity Human Services system network by Bitfocus (“Clarity”). This migration to Clarity <br />allows for data sharing across providers. <br />Commitment to Data Entry <br />The Core Service Agencies and homeless service providers agree to timely enter into Clarity’s secure <br />system accurate data about the clients to whom they provide safety net services and homeless services <br />pursuant to their contracts with the County of San Mateo (“County”). Timely entry of this data is crucial <br />to the Core Service Agencies and homeless service providers’ ability to refer clients to other providers, <br />report accurate performance measures and to capture data on community need. <br />If any provider experiences difficulty in timely entry of data into Clarity, they will notify HSA of the delay, <br />seek technical assistance if necessary and provide a plan within one week to bring the data entry current <br />as soon as possible. <br />Confidentiality of Client Data <br />Core Service Agencies and homeless service providers will establish appropriate administrative, <br />technical, and physical safeguards to protect the confidentiality of the data and to prevent <br />unauthorized use or access to it. <br />The data in Clarity shall not be disclosed to anyone or any entity except in connection with the <br />administration of the safety net and homeless service programs, as necessary to achieve the provision of <br />homeless and safety net services, or for the analysis of the data to show performance measurements, <br />including that of contract compliance. <br />The data may be reviewed by San Mateo County personnel on a need to know basis to check <br />performance measurements, community trends, client services, and for the purpose of monitoring <br />contract compliance. Summary results (e.g., non-identifying information such as general statistical <br />data, caseload provide data, funding and expenditure information) is non-confidential may be shared <br />upon request. Data that contains identifying information will be accessible and shared on a need-to- <br />know basis only, and only to the extent permitted by applicable law. <br />Core Service Agencies and homeless service providers acknowledge that these confidential data are <br />proprietary to the County and agree to comply with all applicable State and Federal confidentiality <br />laws and regulations. <br />ATTY/AGR.2021.130/County of San Mateo (Page 20 of 31)
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