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CITY OF REDWOOD CITY <br />LIBRARIAN 1-11 (Continued) <br />Exercises direct and functional supervision over paraprofessional, clerical library staff, <br />as well as library volunteers. <br />EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES <br />Librarian I and Librarian II <br />Advise and assist library customers; demonstrate the use of library catalogs and other <br />library resources; refer customers to other appropriate agencies as needed. <br />Provide a customer service experience that strives for the highest level of satisfaction, <br />by applying and using the Redwood City Public Library Active Customer Service <br />Model. <br />Assist in the development, implementation, and evaluation of programs and services in <br />such areas as youth, adult, and others; recommend program and procedure changes. <br />Participate in library publicity and public relations activities; prepare exhibits for <br />publicity. <br />Guide customers to books or other Library materials to further their reading interest. <br />Organize and maintain a variety of library materials. <br />Classify and catalog library materials. <br />Maintain and update library databases. <br />Review appropriate sources and select materials for acquisition and/or deselection, as <br />appropriate. <br />Research and respond to difficult or technical information service questions. <br />Participate in department meetings and continuing education programs as appropriate. <br />Attend and represent the Library at professional meetings as required <br />Perform outreach to the community, community organizations, and schools; inform <br />residents and community organizations about library services, programs and <br />collections. <br />Respond to customer complaints and requests. <br />Assist in selecting, supervising, training and evaluating assigned staff <br />ATTY/RESO.0053/EXH I BIT B - PROPOSED LIBRARY JOB SPECS <br />REV: 07-20-2021 MI <br />