Agmt23 County of San Mateo - Grant agreement

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REV: 03-01-23 RL Page 11 Homelessness, Samaritan House, and potentially other community partners/providers serving the unsheltered homeless in Redwood City. In the event that specific agencies included in the outreach team are changed, Contractor will submit details of the proposed changes to the County for review and feedback b. Implement a Collective Impact (CI) model that brings people together in a structured way to achieve social change. This model will use a network of community members, organizations, and institutions who advance equity by learning together, aligning, and integrating their actions to achieve population and systems-level change. c. Create a “by-name list” of unsheltered homeless residents in homeless encampments or on the street, including people living in vehicles/RVs. d. Cross-reference “by-name list” with HOT clients, clients pre-matched for Coordinated Entry Services (CES) housing subsidies in the last six months, and encampment waste services participants to determine homeless outreach partner existing relationships/engagement. e. Coordinate contacts with unsheltered individuals, focused on supporting individual case plans f. Assign a “lead” outreach worker/case manager for each individual on the “by-name list” 4. Encampment resolution outreach and engagement, to include: a. Provide 1.0 FTE Program Director, who will: i. Provide Project oversight; ii. Monitor overall Project operations, including quality assurance and improvement, consistency of services, ongoing training and supervision of staff, partnerships with stakeholders, data tracking, and performance outcomes; iii. Work closely with County on Project implementation, Project structure as it relates to other outreach services in the community, and how this Project interacts with other homeless system programs, such as Diversion and CES; and iv. Recruit, retain, train, and supervise Project staff. b. Provide 7.0 FTE Homeless Outreach Staff, who will: i. Develop a homeless encampment map of encampments in Redwood City and work with County to develop additional mapping strategies in Clarity. ii. Provide outreach services and rapid response coordination on a set schedule, including afterhours and weekend coverage to address immediate services or interventions for unsheltered homeless households that may not be able to access mainstream services during business hours. Project schedule may be adjusted for other reasons, such as unanticipated needs or challenges arising, subject to advance approval by County. iii. Conduct standardized assessment to identify individual’s/household’s immediate need(s) and short-term interventions, such as direct assistance for basic needs (food, clothing, hygiene, etc.) or emergency calls for urgent medical needs. iv. Build relationships with unsheltered individuals/households and service providers based on trust and respect to establish a pathway to permanent housing or connections to other homeless systems/services. v. Identify and engage unsheltered households experiencing homelessness in Redwood City who are living in homeless encampments or who are living on the street or in vehicles/RVs. ATTY/AGR.2023.031/County of San Mateo (Agreement for Homeless Outreach) (Page 11 of 27) DocuSign Envelope ID: 6F079F33-00E9-42D4-A508-A3B82FC663F4