Agmt23 Noll & Tam Architects - Laserfiche WebLink

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REV: 06-26-2023 RL 4a. Existing Functionality Assessment (Internal) Consultant will develop an informed understanding of the current use patterns, operations, problems, technology use, and other elements of the Library service operations, including quantity of users by time of day, what they are doing and how the current facilities present challenges and barriers to services they seek, learning, and ideal customer experience. Consultant will examine how the current library functions in terms of Library services and programs and identify any deficiencies relevant to the needs assessment. Consultant will conduct a workshop meeting with designated Library staff to discuss current Library operations, facilities issues, service models, collections management, customer issues, staffing issues, future vision, and any other relevant topics. Consultant will record the feedback received from Library staff and incorporate it into the planning, community outreach process, and final recommendations. Deliverables: Meetings with internal stakeholders with data collections and analyses and Existing Functionality Memorandum. 4b. Robust Public Outreach Process (External) Consultant, in partnership with Contigo Communications, will conduct a robust public outreach process, including focused efforts to gather input from Latinx and non-English speaking communities. Consultant will conduct a community scan of local stakeholders in order to collaborate with local community organizations and find the people and places to connect to the Latinx community, leveraging connections the Library has already established through unique programs such as “Library Takeover.” The core of Consultant’s process will be focus group listening sessions in various forms to gather feedback, perceptions, and viewpoints about current conditions and suggested improvements. Consultant will conduct proposed meetings and surveys, and create collateral materials, in Spanish, as appropriate. Consultant will also conduct broader outreach to the larger community in the form of a survey and one or more large community meetings toward the end of the process. Consultant will maintain transparent two-way communications to convey project progress, incorporate input, and establish trust. Consultant will provide content to assist Library staff to create and maintain a page on the Library’s website, branded with lively graphics, that quickly and easily links people to relevant project information. Deliverables: Meetings with external stakeholders with data collections and analyses 5. Recommendations Consultant will develop two or three design recommendations for the reorganization of physical spaces within the current Library facility, with a two-story addition at the rear included in each recommendation. Each recommendation will include site and parking studies. For each of the design alternatives, Consultant will study the massing of the building, diagrammatic reconfiguration of the service components, flow of people and materials, operational efficiencies, clarity of organization for the public, natural light, orientation, sustainability and energy use, connection to the exterior site elements, parking, and other criteria. Consultant will create a criteria list to help evaluate the pros ATTY/AGR.2023.148/Noll & Tam (Downtown Library Facility Needs Assessment) (Page 13 of 15)