Agmt23 Policy Confluence, Inc. - Laserfiche WebLink

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REV: 11-22-23 VR o The report will also include custom key findings, a quality/importance matrix and benchmarks to like communities. o A CSV download of raw survey data will be made available upon request ●Present results and analysis as requested (may be in-person and/or remote) ●Be available for consultation on findings and strategy Redwood City responsibilities: ●Provide a point person for Policy Confluence, Inc. to work with on the survey logistics ●Provide timely input on survey questions and drafts as requested by Policy Confluence, Inc., and give final approval of all content and mailing materials ●Provide requested files for customizing the survey materials (e.g., logos, letterhead, electronic signature), as well as the GIS files for any geographic sub areas to be tracked ●Actively publicize the survey effort, both sampled and open participation, to drive participation rates ●Provide feedback and final approval on survey reports and related materials Employee Survey This survey will be conducted through The National Employee Survey (NES), a complete assessment tool to help local governments answer tough questions about the workplace. The NES covers ten key facets of employee experience: Communication, Organizational Ethics, Employee Fit, Wages and Benefits, Physical Work Space, Supervisory Relationships, Job Feedback System, Professional Development, Self-Reported Performance, and Overall Job Satisfaction. Policy Confluence, Inc. will: ●Administer the NES for all permanent (full- and part-time) Redwood City employees o The Policy Confluence, Inc. platform allows for electronic data collection via computers or other Internet capable devices such as mobile phones and tablets ●Email survey invitations to all employees in order to retain employee anonymity, and also send reminders to participate to non-responders ●Analyze survey results through a combination of software programs including SPSS, R, Python and Tableau ●Compare results to national benchmarks, compiled from a database of more than 25,000 local government employees across the United States ●In addition to a digital dashboard of results, Policy Confluence, Inc.’s research team will also create a custom report for Redwood City, including an executive summary, explanation of methods, breakdown of results by department (if applicable), and respondent characteristics ●A CSV download of raw anonymized survey data will be made available upon request ●Present results and analysis as requested (may be in-person and/or remote) ●Be available for consultation on findings and strategy Redwood City responsibilities: ●Provide a list of all employees with email addresses, including the employee’s first and last name and official City email address. ATTY/AGR.2023.286/Policy Confluence, Inc. (Survey Services) (Page 12 of 14)