Agmt24 Berry, Dunn, McNeil & Parker, LLC

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REV: 09-26-24 VR Identify project milestones and expectations for the management and Organizational Assessment process Discuss approach for managing communications between Consultant and City, as well as approach to scope, risk, and resource management. Assist the City in identifying peer benchmarking organizations and stakeholders and/or stakeholder groups to include in the assessment process. 1.2 Develop a Project Work Plan and Schedule. Based on the information gathered from project planning and introductory meeting, develop a Project Work Plan and Schedule, which will outline the tasks and timelines for the review process. The Project Work Plan and Schedule will also include agreed-upon procedures between Consultant and the City related to project control, including quality management and deliverable submission/acceptance management. After providing draft versions of these materials in advance, facilitate a work session with the City’s Steering Committee to review the drafts, solicit feedback, introduce the City’s Steering Committee to document review process and provide an opportunity for the City to share input. Incorporate the City’s feedback and finalize documentation before distributing it in final form. 1.3 Conduct Biweekly Project Status Meetings. Conduct biweekly project status meetings with the City’s Steering Committee on an ongoing basis throughout the project. Use these meetings to describe the activities and accomplishments for the reporting period; plans for the upcoming month; risks or issues encountered during the reporting period; and anticipated problems that might impact project deliverables. Also use these meetings to highlight any work products and approaches that will contribute to deliverable development. 1.4 Develop and administer an information request and review the results. Develop both an information request and a web survey to help gather applicable information and gain a foundational understanding of the City’s current state. The information request will be provided to the City’s Steering Committee to list desired available documentation that will be helpful during the project. Examples include: • Employee handbook and other employee publications and policies • Standard operational procedures • Organizational charts • City and departmental operational and human capital strategies • Customer satisfaction and employee engagement surveys • Service contracts • Performance data • Contracted services • Personnel rules • Job descriptions • Strategic planning documents for the organization and/or departments • Operating and capital budgets and relevant budget request documents • Information regarding existing and available technology and technology needs ATTY/AGR.2024.173/Berry, Dunn, McNeil & Parker, LLC (PRCS Department Assessment) (Page 12 of 16)