Agmt24 Star Elevator, Inc. - Laserfiche WebLink

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REV: 02-04-25 LF hours, including weekends and holidays, at the hourly labor rates specified. Contractor shall respond to City's service calls seven (7) days per week, and three hundred sixty- five (365) days per year. Contractor shall provide prompt service in the event of improper functioning of the elevators. In the event of an emergency call (a passenger entrapment or actual imminent physical or psychological damage to the user of the elevator), the Contractor shall respond within sixty (60) minutes of placement of the call by the City. Since the determination of actual damages for any failure or delay in performance of this requirement would be extremely difficult or impractical to determine in the event of such failure or delay, Contractor agrees that it shall be liable for and pay to the City liquidated damages of Two Hundred dollars ($200.00) for each thirty (30) minute delay beyond the acceptable response time. Contractor agrees to pay said liquidated damages as herein provided, and in case the same are not paid, agrees that City may deduct the amount thereof from monies due or that may become due to the Contractor. In the event of non-emergency calls during regular working hours, the Contractor shall provide service within three (3) hours of placement of the call by the City. Upon approval by the Facilities Manager, additional time may be allowed. If the non- emergency call comes in during outside regular working hours, the Contractor shall respond by 10:00 a.m. the next business day. Since the determination of actual damages for any failure or delay in performance of this requirement would be extremely difficult or impractical to determine in the event of such failure or delay, Contractor agrees that it shall be liable for and pay to the City liquidated damages of One Hundred dollars ($100.00) for each eight (8) hour delay beyond the allowed time. Contractor agrees to pay said liquidated damages as herein provided, and in case the same are not paid, agrees that City may deduct the amount thereof from monies due or that may become due to the Contractor. All elevator service personnel responding to service requests or emergency calls shall contact Facilities Staff upon arrival at the facility. The check in procedure shall be to call the Facilities Help Line at (650) 780-7473 during business hours, or for after hour emergencies to call Communications at (650) 780-7118 and request that they notify a Facilities Maintenance staff person. 8) Schedules and Records Contractors shall submit preventative maintenance work schedules to the Facilities Manager. These work schedules shall be designed for each type of equipment to be serviced, such as traction elevators or hydraulic elevators, and shall conform to the manufacturer's recommended practice for the particular equipment concerned. The schedules shall also show the type and frequency of service and lubrication proposed by the Contractor for a one (1) year duration. The City will evaluate and ATTY/AGR.2025/Amend. no.1/Star Elevator, Inc. (Elevator Maintenance Services) (Page 8 of 11)