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REV: 02-27-25 MI <br />12.1.5.2.City represents, warrants, and agrees that it does and will comply with applicable <br />Laws and regulations and Network rules, regulations or operating guidelines. City <br />shall notify Consultant in writing as soon as possible in the event a claim is either <br />threatened or filed against City by any governmental organization having jurisdiction <br />over City or a Customer related to the Service. City shall also notify Consultant in <br />writing as soon as possible in the event a claim is either threatened or filed against <br />City relating to Transactions or the Services or a fine or other penalty is assessed or <br />threatened relating to Transactions or the Services. <br />12.1.5.3.City represents, warrants and agrees that it is and will continue to be in full <br />compliance with all applicable requirements of the City Information Security Program <br />of VISA, the Site Data Protection Program of MasterCard, and similar programs of <br />other Networks, and any modifications to such programs that may occur from time to <br />time. Upon the request of Consultant, City shall provide Consultant with <br />documentation reasonably satisfactory to Consultant verifying compliance with this <br />Section. <br />12.1.5.4.City hereby grants Consultant the full right, power and authority to request, <br />receive and review any Data or records reflected in a Transaction report. City <br />represents and warrants that it has the full right and authority to grant these rights. <br />12.2.Custom Payment Processing Solution - Should City require a different payment <br />processing solution than Consultant’s designated standard solution, City will pay an initial custom <br />development fee to establish the integration as well as an increase to the annual use fee to maintain <br />the integration across regular maintenance releases of Consultant’s software and City’s custom <br />payment processing solution. The annual use fee does not include significant redevelopment of <br />the integration as may be required for major updates to Consultant’s software or City’s custom <br />payment processing solution. Before commencing any work Consultant will provide a statement <br />of work (SOW) defining the scope of work to be performed, timeline for development, and all <br />associated costs. <br />FEES <br />1.Pricing Adjustments – All pricing listed in this Schedule will be honored during the first twelve <br />months of services. Any additional/optional services needed after this period will be provided using <br />Consultant’s current pricing schedule at the time the service is requested. <br />ATTY/AGR.2025.034/HDL Software LLC (Business License Software and Services) (Page 22 of 25)