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OPERATION AND MAINTENANCE PROGRAM <br />© 2025 Fischer Compliance, LLC. All rights reserved. Sewer System Management Plan licensed for Redwood City use only Page 30 of 59 <br />EFFECTIVENESS <br />The City utilizes the following Key Performance Indicators for measuring effectiveness of this Element: <br />• Has all training been completed as scheduled? <br />• Have records of training and attendance been documented and maintained? <br />• Have all staff demonstrated ability and knowledge after each training event? <br />• Have contractors received, at a minimum, direction for reporting and responding to spills? <br />IMPLEMENTATION PLAN/SCHEDULE <br />No. Plan Schedule Responsible Party <br /> PWS E&T <br />4.3.1 Review training documentation to ensure all staff have <br />received required training Annually X <br />4.3.2 <br />Review agreements with contractors and/or pre-job <br />meeting minutes to ensure contract personnel have <br />received instruction for responding to sewage spills <br />Each Contract X X <br /> <br /> <br />ATTY/RESO.0077/CC RESO SEWER SYSTEM MANAGEMENT PLAN - EXHIBIT A <br />REV: 07-14-25 LF <br /> <br />Page 37 of 317