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Key Factors to Increase Usage <br />The top three factors that would encourage respondents to use public transportation more frequently <br />are: <br />1.More frequent public transportation: This was the most-cited factor, with 69 respondents <br />(47%) selecting it. This indicates that reliability and reduced wait times are a major concern. <br />2.Shade or a bus shelter: This was the second-highest response, chosen by 60 people (41%). <br />This highlights the importance of comfort and protection from the elements at bus stops. <br />3.Benches and information and route maps at the bus stop: Both of these factors were <br />selected by 58 respondents (39%), emphasizing the desire for physical comfort and clear <br />information at waiting areas. <br />Other Contributing Factors <br />Better routes: 37% of respondents (55 people) said that better routes would increase their <br />usage, suggesting that current routes may not align with their destinations. <br />Less standing and fewer stairs to climb were also significant factors, chosen by 35% (52 <br />people) and 32% (47 people) respectively. This points to a need for improved physical comfort <br />and accessibility. <br />Safety was cited by 31% (46 people), indicating it is a notable concern for many users. <br />Cost was a less significant factor, with only 19% (28 people) saying that less expensive tickets <br />would increase their usage. <br />The options related to language (Multi-Language Signage and Information in my language) <br />were the least selected factors. <br />9. In the past month, were you unable to reach any of the following destinations due to a lack <br />of transportation or difficulty walking? <br />Many respondents had no trouble reaching their destinations. However, for those who did face <br />issues, the most common difficulty was getting to social/recreational destinations and healthcare <br />appointments. <br />Key Findings <br />108 respondents (69%) reported having no trouble getting to any of the listed destinations. <br />This indicates that for a significant majority, transportation or mobility issues are not a barrier. <br />For the portion of respondents who did report issues, the top three destinations they were <br />unable to reach were: <br />1.Social / Recreational / Restaurants: 13% (21 people) <br />2.Healthcare / Doctors: 11% (17 people) <br />8.B. - Page 15 of 48 <br />72