Laserfiche WebLink
The "I am not familiar with any of these services" option was chosen by a very similar number <br />of respondents as the most-known service, SamTrans Redi Wheels, highlighting a near-even <br />split between awareness and a complete lack of awareness. <br />Other Services <br />Awareness of other services is very low, with most being known by less than 10% of <br />respondents. <br />Services like Senior Helpers, Avenidas Door to Door, Midpoint Caltrain Shuttle, and <br />Home Care California are known by 5% or fewer of the respondents. <br />Summary <br />The survey results highlight a critical need for increased outreach and information dissemination <br />regarding senior transportation options in Redwood City. While some services like SamTrans Redi <br />Wheels have a decent level of recognition, a significant portion of the senior population is unaware of <br />the assistance available to them. <br />12. How do you normally find information about various transportation possibilities? <br />Respondents overwhelmingly rely on digital sources and their personal networks to find <br />information about transportation. Traditional media and public resources are used much less <br />frequently. <br />Key Findings <br />The most common method for finding transportation information is using the internet or <br />computer, with 49% of respondents (91 people) choosing this option. This highlights the <br />importance of online accessibility. <br />The second most popular method is through family or friends, cited by 44% of respondents <br />(81 people). This underscores the significant role of personal relationships in information <br />sharing. <br />Word of mouth is also a key source, used by 31% of respondents (57 people). Combined <br />with "Family or friends," this shows that informal social networks are a primary channel for <br />information. <br />Local newspaper is a distant fourth at 15%, while other traditional media like TV and Radio <br />are used by 5% or less. <br />The least common sources are radio and public library computers, each used by less than <br />5% of respondents. <br />Conclusion <br />The survey results suggest that to effectively disseminate information about transportation services, a <br />strategy should focus on a combination of digital platforms and leveraging social networks. Relying on <br />traditional media alone would likely fail to reach much of this population. <br />8.B. - Page 17 of 48 <br />74