Agmt26 Ensight Technologies, LLC - PARCS System

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REV: 01-05-26 LR non-payment or under-payment, including Fixed LPR Cameras, Mobile LPR Systems, Pay-by-Plate MSMs, static signage, Pay-by- Cell integration, the associated Citation Management System, setup and activation of Merchant ID and Terminal IDs, and successful completion of Lane Acceptance Testing (LAT). Milestone #5: Final completion of new PARCS System, including successful completion of Operational Demonstration Testing (ODT), Notice of Substantial Completion by City, and completion of Owner Training. 30 calendar days following completion of Milestone #4 10% of total project cost Milestone #6: Closure of punch list items and Notice of Final Acceptance from the City. 30 calendar days following completion of Milestone #5 10% of total project cost 7.3 With respect to Connectivity Charges, Consultant shall issue invoices to City annually in advance based on the reasonably anticipated cost incurred by Consultant to provide these connectivity services. City shall have the option, at the time of such annual invoicing, to designate or change the provider of connectivity services (e.g., Verizon or another provider). In the event City designates a different provider, Consultant shall cooperate in good faith with such change, and Connectivity Charges shall thereafter reflect the cost of services from the provider designated by City. 7.4 Warranty and Maintenance. 7.4.1 Repair and Maintenance Services. Consultant shall provide repair and maintenance services as described in Exhibit “A”. Consultant shall at minimum provide technical support via telephone Monday through Friday from 8:00 AM to 5:00 PM Pacific Time. Consultant shall at minimum provide on-site technical support within 48 hours Monday through Friday from 8:00 AM to 5:00 PM Pacific Time. Consultant shall ensure the availability of current manuals and shall provide all manuals or documentation for any future upgraded or new services. 7.4.2 Additional Years of Services and Warranty. Included in the Deliverables to be provided to City for the “not to exceed” price set out in this section are the warranty and maintenance services described in Exhibit “A” for a period of two (2) years from the occurrence of Substantial Completion. Should the City extend the term of the agreement pursuant to Section 4.B for one or more additional years, fees for the Renewal Term will be invoiced and paid annually at the start of Renewal Term according to the “Extended Hardware Maintenance and Software Support Contract for Complete Base System” section of the Fee Schedule listed in Exhibit “A”. Upon termination, the City shall be entitled to a pro-rata refund of the ATTY/AGR.2026.001/EnSight Technologies (Parking Access and Revenue Control System (PARCS)) (Page 6 of 167)