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City of Mountain View <br />Bid No. R251048 Page 57 <br /> <br /> <br /> <br />4. Ingram can accept call numbers. <br />5. Ingram accepts the Sierra .o line-item PO number. Once received, we use it as a match <br />point for acknowledgment and invoice transactions. Customers can also be set up to <br />receive a text formatted email confirmation in addition to the order response <br />(acknowledgement) that we post to the FTP server. <br />6. Customers using the Sierra System can grid the notes field in ipage to download in their <br />order records. The notes field can be transmitted in an Ingram EDI order, but Ingram does <br />not require this data. <br />7. Below is a sample of a Sierra Vendor record. Customers will set up a vendor record for <br />each Ingram account number if they plan to place EDI orders using that account. <br />Ingram can receive these enriched fields in a Sierra EDI order: <br /> Millennium or Sierra – Supported by Innovative Interfaces, Inc. <br />Field Supported by Vendor Max length <br />Location 10 bytes <br />Call Number 50 bytes <br />Fund 10 bytes <br />Notes 26 bytes <br />Innovative Order Record # ‘.o’ 22 bytes <br /> <br /> <br />Describe how accounts for different categories of orders are prefilled and set up <br />Account Set Up and Test Orders <br />Upon notification of the award, Ingram’s Bids and Contracts Department immediately issues <br />internal documentation detailing contractual specifications. This provides for automated criteria <br />that apply to new accounts, including discounts, payment terms and freight terms. <br /> <br />Our Senior Manager, Technical Services, shares information gathered at the Account Review <br />Meeting with our Client Integration/Account Services, Cataloging, EDI leadership, and other <br />Ingram Library Services departments. Our Client Integration team sets up new accounts <br />according to contract specifications. We review customer service standards to ensure they meet <br />the new contract’s requirements. <br /> <br />Technical Services staff work then sets up cataloging and processing profiles for each account to <br />match your requirements. As part of the initial Account Review, the Client Integration Specialist <br />helps you clearly define your requirements and complete your cataloging and processing <br />profile. They generate samples and create the tables and profiles used to drive your cataloging <br />and processing. We will send samples, tables, and profiles for your review to ensure accuracy of <br />setup. This process continues until you are completely satisfied with the finished product. <br /> <br />    <br />   <br />ATTY/AGR.2025.331/Ingram Book Group LLC (Ingram 2025) (Page 19 of 30)