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REV: 04-07-24 LF <br />Physical Mail Notice <br />Delivery <br />Automated generation and mailing of physical notices through <br />integrated mail fulfillment. Printing, postage, and USPS tracking <br />for all required notices with complete audit trail. <br />Yes <br />City Software Integration ( <br />Others) <br />API-based integration with existing City systems including <br />documented REST API and pre-built <br />connectors for permitting, financial, and other municipal systems. <br />Optional <br />Technical Specifications <br />Architecture: Cloud-native SaaS, accessible via standard web browsers from any location <br />Hosting: US-based servers with 99.9% uptime guarantee Data Encryption: AES-256 at rest, TLS <br />1.3 in transit <br />Access Controls: Role-based access with multi-factor authentication <br />Storage: 100GB included in base subscription <br />Backup: Automated daily backups with 90-day retention and point-in-time recovery <br />Data Residency: All City data stored exclusively on US-based server <br />User Licenses: Unlimited <br />ATTY/AGR.2026.096/TBD (Relocation Assistance Software) (Page 18 of 33)