Agda Pkt 2026.07.13 Joint SA PFA

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REV: 06-22-26 MI Throughout the project, the Consultant will work with the City and vendor to identify risks, project issues, and other concerns and proactively log, track, and resolve those issues. The Consultant expects that the vendor will maintain an “issues log” and the Consultant can assist both the City’s project manager and steering committee in actively managing this log. Additionally, at specific points in the project where City staff may be better utilized on other tasks (like training, testing, go-live support, etc.), the Consultant will take over managing the issues log and ensuring there is a sense of urgency to the vendor completing tasks. Other Tasks The Consultant may be asked to provide other types of services to clients during implementation. Some of these services may include serving as a subject matter expert, providing additional change management assistance, developing training materials, conducting research, and/or facilitating additional training sessions. If these services are requested, the Consultant will work with the City’s project manager to develop an appropriate scope within the assumptions of this proposal. Task 9: Sustained Change / Post Project Assessments Approximately three to six (3-6) months, or as determined to be an appropriate timeframe after completion of the ERP project (or project phase), the Consultant will provide a follow up assessment on implementation progress and provide an objective status update on project goals or change progress. The Consultant will conduct meetings with stakeholders responsible for implementation and for customer departments most impacted by the implementation to gauge process or evaluate overall success with implementation. It is expected that the Consultant’s action plan will contain goals/objectives with performance measures to evaluate completion of milestones. The Consultant will look at these measures, gather stakeholder input, and if necessary conduct a “mini-assessment” to provide further recommendations that would enhance or help implementation overcome any present challenges. The Consultant will utilize pass experiences and similar processes in reviewing ongoing governance structure, discuss next steps for future improvements, document lessons learned, or provide case study documentation for the project that can be shared. Task 9: Sustained Change / Post Project Assessments Frequency Ongoing On-Site Presence As Necessary Deliverables Post Project Review ATTY/AGR.2026/Amend/No.1/GFOA (Amendment No.1) (Page 13 of 14) 7.F. - Page 18 of 20 96