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6.30 Page 2 The Human Resources Department restructure reduces the staffing level from 8 full- time equivalent (FTE) positions to 6 FTE positions. This represents a 250,10 reduction with a net annual savings of $168,000 or 12.60/0 of the department's current general fund budget. Since 2003, the department has reduced its staffing levels from 10.8 FTE positions to the proposed 6 positions, which is a 450/0 reduction. The department has been able to achieve these staffing reductions by automating the application process, joining a joint powers authority that automates the salary surveying and classification process and streamlining and automating the workers' compensation claims process. To continue to become more efficient and support the Council's strategic initiative of effective municipal operations, the department continues to examine providing services in alternative ways. Two service areas that are undergoing a significant service "makeover" are enabling this reorganization to move forward. The first area is employee development and training. The City has played an integral role in the development of the countywide training consortium to provide employee development services on a regional basis. The design of the consortium is nearly complete and the first course offerings are scheduled to be conducted this summer. A draft consortium agreement has been finalized and the governing board is establishing the fee structure for the next fiscal year. It is anticipated that the agreement will be submitted to Council for approval in June. There are substantial savings and benefits associated with the training consortium and the concept was supported in the 2009 Grand Jury Report on the upward trajectory of municipal personnel costs. The second service area that is being redesigned is the receptionist function of human resources. Currently the department has one full-time position that provides service to walk-in visitors and job seekers, as well as walk-in inquiries from employees. The department will no longer be able to commit to this level of service. The department is committed to providing these services through a city hall general receptionist and a first floor IIkiosk" where job seekers and employees alike can have their questions answered and needs met through automation and on-line forms. The Human Resource Department is working with other city hall departments to finalize a first floor reception and kiosk function as a new service delivery model. This should reduce traffic and interruptions to the department with minimal impact on the services provided to the job seeker or employee. More importantly, this new delivery model should have no bearing on the department's core service support of legal and regulatory compliance. In order to implement this new structure, it is recommended that the City create a new classification of Senior Human Resources Analyst, which would serve as a division lead for the program areas. Attachment 2 is the draft job description for the Senior Human Resource Analyst. It covers the full array of assignments in the core s~rvice program areas. Currently, the incumbents in these positions are in a generic classification titled Management Analyst that is part of the . Redwood City Management Employees Association (RCMEA). The new classification differs from the existing Management Analyst classification in the level of specialization required in various aspects of human resources. In addition, the proposed classification would be unrepresented and confidential, as the position and assignments may require involvement in labor negotiations and the handling of sensitive, confidential labor relations information. The designation of this classification as confidential is consistent with industry standards. The pay and benefits offered to the Senior Human Resource Analyst position will remain the same as the current classification of Management Analyst. A recent salary survey of the new Senior Human Resources Analyst position indicated that salaries were comparable to the Management Analyst classification. An amendment to the