Agmt10 Recology San Mateo County

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• • 1938 Transfer and Processing Facility and visually observing and documenting the contents 1939 (without pursuing a detailed weight -based characterization study). The materials will 1940 then be processed at the Designated Transfer and Processing Facility. Contractor will be 1941 required to facilitate said visual audits at the request of Agency; however, the annual 1942 total quantity of requests for visual audits for each Service Sector shall be limited to ten 1943 percent (10 %) of the total number of accounts for each Service Sector. 1944 The SBWMA will use the Contamination Measurement Procedures set forth in 1945 Attachment E -1 and E -2, to determine the Contamination levels of single loads and 1946 quarterly Contamination Levels, respectively, of Source Separated and Targeted 1947 Recyclable Materials, Plant Materials and Organic Materials delivered to the Designated 1948 Transfer and Processing Facility. 1949 7.07 PROGRAM EVALUATION 1950 The Agency may require the Contractor to periodically conduct audits of the Residential 1951 and Commercial Solid Waste, Targeted Recyclable Materials, and Organic Materials 1952 Collection programs to assess one (1) or more of the following performance indicators: 1953 average volume of Targeted Recyclable Materials per set -out per Customer, average 1954 volume of Organic Materials per set -out per Customer, participation level (i.e., number of 1955 Customers setting out Containers per week), Contamination levels, etc. Contractor shall 1956 perform up to five (5) Days of route auditing at no additional cost to the Agency or 1957 Customers once per calendar year. Prior to the program evaluation audit, Agency and 1958 Contractor shall meet and discuss the purpose of the audit and agree on the method, 1959 scope, and data to be provided by the Contractor. If Agency requires more than five (5) 1960 Days of auditing for the purposes of program evaluation, the activity shall be considered 1961 an Agency- directed change in scope and handled in accordance with provisions in 1962 Section 15.12. 1963 If the Contractor does not Collect Multi - Family Dwelling Solid Waste, Targeted 1964 Recyclable Materials, and Organic Materials using dedicated Collection vehicles, 1965 thereby precluding regular and accurate reporting of the Tonnage of Solid Waste, 1966 Targeted Recyclable Materials, and Organic Materials Collected from Multi - Family 1967 Residential Complexes, the Agency may require the Contractor to conduct a semi - 1968 annual or annual Tonnage assessment that involves separately Collecting, weighing, 1969 and reporting Multi- Family Dwelling Solid Waste, Targeted Recyclable Materials, and 1970 Organic Materials to quantify Tonnage Collected during a given week. This assessment 1971 shall be performed by Contractor at no additional cost to the Agency or Customers. 1972 If the Agency wants to collect program data, perform field work, conduct route audits to 1973 investigate Customer participation levels and set -out volumes, and /or evaluate and 1974 monitor program results related to Solid Waste, Targeted Recyclable Materials, and 1975 Organic Materials Collected in the Agency by the Contractor, the Contractor shall 1976 cooperate with the Agency and its agent(s), which may include the SBWMA and its 1977 consultants. 1978 7.08 PROVISION OF EMERGENCY SERVICES 1979 Contractor shall provide emergency services at the Agency's request in the event of 1980 major accidents, disruptions, or natural calamities. Emergency services may include, 1981 but are not limited to: assistance handling, salvaging, processing, composting, or Franchise Agreement for Collection Services with Recology San Mateo County City of Redwood City ATTY /AGR/2010.014 040510 Page 50 of 115