Agmt10 Recology San Mateo County

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• • 2908 reasonably necessary to evaluate annual reports, compensation applications, 2909 Contractor's performance, or other matters related to this Agreement. 2910 C. Retention of Records. Unless otherwise herein required, Contractor shall retain all 2911 records and data required to be maintained by this Agreement for the Term plus at 2912 least five (5) years after expiration or early termination of the Agreement. Records 2913 and data shall be in a chronological and organized form and readily and easily 2914 interpreted. At the Agency's request, records and data required to be retained shall 2915 be retrieved in a timely manner (which shall not exceed more than ten (10) 2916 Business Days unless Contractor obtains prior written approval from the Agency) by 2917 Contractor and made available to the Agency. 2918 Records and data required to be maintained that are not specifically directed to be 2919 retained that are, in the sole opinion of the Agency, material to the determination of 2920 Contractor's Compensation or Rates or to determination of Contractor's 2921 performance, shall be retrieved by Contractor and made available to the Agency in 2922 a timely manner (which shall not exceed ten (10) Business Days unless Contractor 2923 obtains prior written approval from the Agency). When records and data are not 2924 retained or provided by the Contractor, the Agency may make reasonable 2925 assumptions regarding what information is contained in such records and data, and 2926 such assumption(s) shall be conclusive in whatever action the Agency takes. 2927 D. Record Security. Contractor shall maintain adequate record security to preserve 2928 records from events that can be reasonably anticipated such as a fire, theft, and an 2929 earthquake. Electronically- maintained data and /or records shall be protected, 2930 backed up, and stored at a separate site from the original data. 2931 9.03 RECORD KEEPING REQUIREMENTS 2932 A. Maintenance of Financial and Operational Records 2933 1. General. In order to effectuate Contractor's Compensation pursuant to Article 2934 11, it is necessary for Contractor to maintain accurate, detailed financial and 2935 operational information in a consistent format and to make such information 2936 available to the Agency and the SBWMA in a timely fashion. 2937 2. Contractor's Accounting Records. Contractor shall maintain accurate and 2938 complete accounting records containing the underlying financial and operating 2939 data relating to, and showing the basis for computation of, all costs associated 2940 with providing services under this Agreement. The accounting records shall be 2941 prepared in accordance with Generally Accepted Accounting Principles (GAAP) 2942 consistently applied. 2943 B. Collection Service Records 2944 Records shall be maintained and retained by Contractor for Agency relating to: 2945 1. Customer and Billing information including, but not limited to, the following for 2946 each Customer: 2947 a. Names, addresses, and phone numbers of Customer, Billing contact 2948 Person, and, if appropriate, for property manager or on -site contact Person; 2949 b. Solid Waste service level, Targeted Recyclable Materials service level, and 2950 Organic Materials service level (where service level includes the number of Franchise Agreement for Collection Services with Recology San Mateo County City of Redwood City ATTY /AGR/2010.014 040510 Page 73 of 115