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<br /> 6.1G <br /> Page 8 <br /> listed in this contract for a period of three (3) years. The Contractor will notify the <br /> Human Services Agency within 30 working days of any changes to the agency <br /> budget and financial statements (Non profit Contractors will include any changes in <br /> board composition or board meeting schedules). <br /> F. Contractor will enter client data in the Homeless Management Information <br /> System (HMIS/HOPE). <br /> G. Contractor will develop and maintain an agency written policy on <br /> confidentiality and will assure that the staff is trained and follows the policy. <br /> H. Contractor will participate in HOPE (Housing Our People Effectively) <br /> strategic program as it relates to their agency. HOPE is a ten-year action plan that <br /> brings together the business, nonprofit, and public sector communities to address <br /> the challenging issue of homelessness at its core, rather than manage it at the <br /> margins. <br /> 6. SERVICE INTEGRATION: Contractor and a designated Hum an Services <br /> Agency representative will coordinate service delivery so that clients receive timely and <br /> accurate services. Contractor will coordinate training to insure that its staff is <br /> knowledgeable and up to date on the services provided by Human Services Agency, <br /> other community agencies and the current needs experienced in the community. <br /> 7. WORKING RELATIONSHIP: Contractor will participate in decision-making on <br /> issues that impact Contractor's obligations under this Agreement. Contractor has final <br /> say on Contractor issues not related to state regulations. Human Services Agency (HSA) <br /> encourages communication between HSA and Contractor staff. Contractor will meet <br /> Quarterly with the HSA Regional Program Manager to coordinate programs and to <br /> develop and monitor Contractor's progress. <br /> 8. CONFLICT RESOLUTION: Contractor and the Human Services Agency will <br /> meet on a regular basis to identify areas of potential disagreement and develop <br /> ways to address the issues. <br /> A. Intake Contractor shall use a standard form for intake. After addressing any <br /> emergency needs, if Contractor identifies a client as being eligible for T ANF or <br /> other HSA services, that client will be referred to HSA staff for further assistance. If <br /> further Core services are needed, HSA staff will refer the client back to Contractor. <br /> If the client is not eligible for HSA services, then the client remains with Contractor <br /> for services. <br /> B. Education and TraininQ Contractor's staff will participate in training provided by <br /> HSA as necessary to improve coordination and delivery of services <br /> C. Family Self-Sufficiency Teams (FSSn Contractor will continue to participate in <br /> the FSST. Contractor's staff may be primary case managers for FSST cases, when <br /> they have the requisite tra ining and experience. <br /> D. Entrv of Client Data Contractor's clients will have their data e ntared into the <br /> Service Management Resource Tracking (SMART) database based on the <br /> following criteria: <br /> -" <br />