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Bill Presentment — Web Browser <br /> InfoSend will use the PDF format to present eBills unless noted otherwise. Any browser that <br /> supports 128-bit or higher encryption and JavaScript can be used. This includes full-featured <br /> smart phone browsers like Safari on the iPhone. <br /> Bill Delivery Options <br /> Increase paperless billing adoption by giving customers the option to have their full <br /> eBill "pushed" to them via email. Or the customer can elect to receive just a brief bill <br /> summary via email and download the entire bill from the secure web portal. <br /> Offering customers the flexibility select push eBill delivery is one of InfoSend's core eBilling <br /> strengths and makes it convenient for customers to turn off paper billing. Automatic payment <br /> customers will not have to login to the web portal just to see their bills. Paperless billing can <br /> be required to enroll for eBilling, for auto pay only, or not at all. <br /> Add Additional Aceounts <br /> ,� I� � Customers can associate multiple accounts with their user name to <br /> efficiently view and pay their bills. This feature is sometimes referred <br /> to as "house-holding". Customers can create multiple payment profiles and pay each account <br /> using a different payment method, all without having to log out and log back in as another <br /> user. <br /> Automated Password Retrieval <br /> e �. � If a customer forgets their password they can have a temporary <br /> password sent to the email address on file in the eBilling system. You <br /> customer service department will not have to answer calls for this common request. <br /> One-Time Payments <br /> Customers can pay immediately or schedule future payments. Real-time <br /> credit/debit card authorizations are performed. Customers can initiate <br /> payments as soon as they enroll — there is no need to wait for the next <br /> billing cycle. <br /> Automatic Payments <br /> �. Customers can self-enroll for automatic payments. You decide if they are <br /> given an option to select a maximum payment threshold. <br /> 13 <br />