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SECTION 4— Detailed Work Plan <br /> Respond to all requirements defined in the scope of work. If any of the requirements cannot <br /> be supported, provide a recommendation for an alternative approach. Provide a description <br /> of the required tasks for the implementation and post-implementation support. Include the <br /> tasks needed to complete the project and any recommended additions to the requirements. <br /> Also document assumptions used in development of the work tasks, including assistance <br /> needed from City staff, and required hardware and software. <br /> I. REQUIREMENTS AND SCOPE OF WORK <br /> Please describe your ability to meet each of the requirements below. If a requirement <br /> cannot be met, please provide an alternative approach. <br /> GENERAL REQUIREMENT MEETS <br /> EBPP <br /> (1) Customers will access all XXX <br /> EBPP options via a link on the <br /> Ci 's website. <br /> (2) Unauthorized users will not XXX <br /> be able to access utility <br /> account data, credit card <br /> numbers and other payment <br /> information. <br /> (3) All information contained in XXX <br /> the transferzed files shall be <br /> considered strictly confidential <br /> and shall not be communicated <br /> or disclosed to an third art . <br /> (4) Vendor has ability to XXX <br /> intertace with City's existing bill <br /> print file, or have the ability to <br /> produce bills in PDF format. <br /> (5) Vendor will send XXX <br /> customers, who sign up for <br /> EBPP, an email notification <br /> alerting them that their bill is <br /> ready for viewing. The <br /> customer will either click on the <br /> email or go to the City's <br /> website to find the link to their <br /> bill image. <br /> (6) Vendor must maintain and XXX, <br /> archive 12 months of bill actually 18 month history is <br /> images. Drill down to historical standard with InfoSend <br /> consumption and billing and <br /> payment information will be <br /> provided. <br /> 15 <br />