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Agmt11 Infosend, Inc.
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Agmt 11 Under 60K
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Agmt11 Infosend, Inc.
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Last modified
12/9/2013 12:29:24 PM
Creation date
12/6/2011 4:38:52 PM
Metadata
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Template:
Agreement
Contractor Name
Infosend, Inc.
PROJECT NAME
Utility Billing for Revenue Services
RMP File Number
304.5
Date
8/8/2011
Amendment
Yes
Document Relationships
Agmt11 EPX-Electronic Payment Exchange
(Attachment)
Path:
\City Clerk\Agreements\2010-2019\2011\Agmt 11 Under 60K
Agmt11 EPX-Electronic Payment Exchange (2)
(Attachment)
Path:
\City Clerk\Agreements\2010-2019\2011\Agmt 11 Under 60K
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GENERAL REQUIREMENT MEETS <br /> EBPP <br /> (7) The City is able to view all XXX <br /> payment transactions <br /> processed bythe vendor <br /> • includin endin a ments. <br /> (8) Vendor must pravide XXX <br /> "Payment Posting File" (CSV <br /> or TSV format) every business <br /> day by 9:00 am PST. The file <br /> must contain the record of all <br /> payment transactions initiated <br /> through the EBPP system for a <br /> iven time eriod. <br /> (9) Vendor must provide, every XXX, <br /> business day, "Payment InfoSend provides a comma delimited <br /> Summary Report" based on file that can be used both as a posting <br /> the data from Payment Posting file as well as loaded into Excel for <br /> File. Also, CSV or TSV format <br /> viewing. tnFoSend also optionally <br /> provides a daily summary of payments <br /> via email in an HTMLformat. <br /> (10) Vendor must provide a XXX, <br /> "Subscription Report" or a InfoSend provides a report containing <br /> comprehensive report of EBPP �ustomer usage and account <br /> system, on a monthly basis. <br /> This report must contain information on a daily basis. <br /> customer usage and account <br /> confi uration information. <br /> (71) Vendor must notiTy or XXX <br /> provide a report (CSV or TSV) <br /> to the City the list of accounts <br /> that will not receive paper bills. <br /> The City will suppress paper <br /> bills on those accounts. <br /> (12) Secure storage and XXX, <br /> transmission of all transactions InfoSend is PCI DSS LEVEL 1 <br /> sent via internet - using most certified. This is important as it <br /> advanced securiry technology means we have been audited by an <br /> available, which must be in outside VISA certified auditor. <br /> compliance with PCI DSS. <br /> (13) Provide the City staff with XXX <br /> all the tools (i.e. reset <br /> passwords, add/or remove <br /> subscribers, etc.) required to <br /> manage/support customer <br /> inquiries. <br /> (14) Provide an extensive XXX <br /> array of online reports <br /> available in multiple download <br /> options (Subscriber/enrollment, <br /> remittance, account accessed). <br /> 16 <br />
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