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GENERALREQUIREMENT MEETS <br /> EBPP <br /> (15) Updates and software XXX <br /> upgrades to the vendor's <br /> application shall be included in <br /> vendors unit ricin . <br /> (16) The City may require the XXX, <br /> vendor to prinUmail utility bills. Please see Addendum A for a <br /> complete overview of InfoSend's <br /> Data Processing, Print & Mail <br /> service DPPM <br /> (17) The City uses the services XXX, <br /> of Wells Fargo Bank and gets InfoSend has several options to <br /> speciai utility pricing to process provide the City with Payment <br /> credit card payments. Vendor processing, including the ability to <br /> will have to accommodate this connect to Wells through a gateway <br /> arrangement. partner. We also have options that <br /> may in fact save the City money in <br /> payment processing if the City is <br /> willing to look at a processor switch. <br /> The utility discount wiil be <br /> maintained in any processing <br /> method. <br /> (18) In the future, the City may XXX <br /> have the vendor process other <br /> forms of utility bill payments, <br /> for example, check payments, <br /> ACH etc. <br /> (19) Vendor is to maintain a XXX, <br /> disaster recovery plan. Vendor The InfoSend DR plan is included <br /> shall provide the City with a as an addendum to this RFP <br /> copy of the plan. res onse. <br /> (20) Vendor must be PCI DSS XXX, <br /> compliant and, annually, must InfoSend is a PCI DSS LEVEL 1 <br /> provide the certification in compliant company, meaning we <br /> writing. have passed auditing by an outside <br /> auditor that is approved by VISA. <br /> This is the highest level of PCI DSS <br /> compliance and the City should <br /> make sure any vendor looked at <br /> meets LEVEL 1 re uirements. <br /> 17 <br />