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Calls made by City residents to City staff regarding requests for service (broken street light, signal in <br /> flash, down pole, etc.) shall be logged by City staff on an Excel spreadsheet (rolling list of service <br /> requests). The Excel spreadsheet will be emailed by City staff to Contractor 1-2 times per week. Upon <br /> receipt of Excel spreadsheet from City staff, Contractor shall take note of new service requests and <br /> schedule the work, update the Excel spreadsheet with work completed, and email the updated Excel <br /> spreadsheet back to City staff as soon as possible. <br /> City staff will call Contractor directly to report service requests that require immediate attention. Service <br /> requests that require immediate attention will not be communicated using the Excel spreadsheet log; <br /> however,they should be logged on the Excel spreadsheet after repairs are completed. <br /> Monthlv Invoices: <br /> Contractor shall submit a detailed monthly invoice for each task (traffic signal call, street light repair, <br /> preventative maintenance, or any other work performed). Invoices will detail: <br /> 1- Labor Charge per worker assigned to the task(amount of time x hourly rate= labor charge) <br /> 2- Equipment Charge—itemized breakdown of equipment used for the task(hourly rate x unit charge= <br /> equipment charge) <br /> 3- Materials Charge—itemized breakdown of materials used for the task(quantity x unit charge= <br /> materials charge) <br /> 4- Separate line item for sales tax <br /> 5- Separate line item for any material mark up <br /> Each month, all invoices for work performed in the previous month should be submitted to City staff. <br /> Invoices that do not provide the details listed above will not be paid by the City. <br /> Parts and Materials <br /> 1- Contractor shall supply all labor, tools, equipment,parts and materials necessary to properly maintain <br /> the Traffic Signals, Street Lights, Other Lighting Equipment, and Extra Work performed, provided <br /> however, if the City has parts ar materials on hand, Contractor shall use those, in lieu of purchasing <br /> others. <br /> 2- As directed by City, if a repair requires parts and materials, the Contractor will contact City staff to <br /> inform them of the cost of those parts and materials before the repair occurs. City expects Contractor <br /> to provide like parts and materials that are of the same(or higher)brand and quality of those parts and <br /> materials being replaced. <br /> 3- While performing Emergency Work, Contractor will provide replacement parts and materials as soon <br /> as possible. After the Emergency Work has been completed, Contractar will contact City staff to <br /> discuss the purchase of parts and materials to replace those replacement parts and materials used <br /> during the Emergency Work. City expects Contractor to provide like parts and materials that are of <br /> the same (or higher) brand and quality of those parts and materials being replaced. City expects <br /> Contractor to pass along any discounts received before marking up the parts and materials by the <br /> agreed upon Markup%as specified in Chapter 6 (Proposal Cost)of the submitted Proposal. <br /> General Services Agreement between the City of Redwood City and REV:08-15-12 JS <br /> Cal-West Lighting and Signal Maintenance, Inc. <br /> ATTY/AGR/2012.104/CAL-WEST LIGHT&SIGNAL MAINTENANCE INC Page 9 of 12 <br />