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Chief Bolanos introduced Brown Taylor, consultant with DMG, retired Mountain View Police Chief, who brought the law enforcement manager's perspective to the project team. John Heiss presented the background on Council's decision to request a police staffing study and the direction given to DMG. He said the major focus was on "sworn line personnel in all units, non-sworn personnel assigned to Patrol and Investigations (Community Service Officers - CSO), supervisory personnel in all units, and Communications (dispatch) personnel." Mr. Heiss said they were also asked to offer recommendations on how best to utilize personnel, or utilize them differently, and to bring Council staffing or resource plans to resolve staffing issues short and long term. He said the Report provided a framework with which to measure staffing and resource needs in the future. Using overhead transparencies, Mr. Heiss said DMG did an extremely detailed analysis of police work load and staffing issues and "alternatives we think the Council needs to discover." He said there are clearly policy issues the Council must decide to resolve the personnel issues the Report identified. Mr. Heiss said the area where staffing issues are most significant involve the Patrol Division. He described the background of community oriented policing in the City and what Chief Bolanos is trying to do in terms of not only providing for traditional law enforcement demands but filling other types of public safety needs in the community. This would involve allowing time for officers to do proactive work and perhaps prevent crimes and eliminating the need for calls to the Patrol officers in the first place. Mr. Heiss said the critical issue in looking at Patrol staffing is: "What is the demand for Patrol officers when they are in the field, and how does that impact the time they have available to respond to calls, to follow-up on calls, to write reports, and how much uncommitted time do they have to provide not only community oriented policing, community contacts, attending meetings and so forth, but also conducting other kinds of self-initiated activities, which range from traffic enforcement through preventive Patrol. That division of time between committed time, time spent handling calls and all the other things officers have to do during their shift, the balance between that committed time and uncommitted time is really the base line for evaluating whether Patrol is overstaffed, understaffed, or has sufficient resources to really meet the community's law enforcement dernands, and the service policies associated with community oriented policing." Mr. Heiss described the origin of this particular measurement begun in the 1970s, known as the Kansas City Patrol Experiment, and refined over the years. He said, "It is generally indicated that if the Patrol force has about 35% of (hislher) time available SPECIAL COUNCIL MEETING MINUTE BOOK NO. 55 OCTOBER 13, 1997 MINUTES Page No. 564 PAGE 3